Self-support begins with me, because I am part of us — the group. We pay our rent and utility bills, buy coffee, snacks and AA literature. We support our central office, our area committee, and our General Service Office. If it were not for those entities, many new people would never discover the miracles of AA.

Reprinted from Self Support: Where Money & Spirituality Mix with permission of A.A. World Services, Inc.

Join th AA 12 Step Office 12 x 12 Contribution Club and support your local Central Service Office by setting up a regular Direct Debit of $12 per month, fortnight or week, to support our vital services, including the AA 24 Hour Help Line, sale of AA Literature, Free Meeting Books, New Group Starter Packs, the AA Melbourne and AA Literature websites, and the AA 12 Step Office Meetings List.


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Direct debit services provided by PayAdvantage

Changes to the initial terms can be made by contacting our client direct. Alternatively you can contact us direct on the details below.

Our commitment to you
This document outlines our service  commitment to you, in respect of the Direct Debit Request (DDR) made between Pay Advantage®, our Client and You. It sets out your rights, our commitment to you and your responsibilities to us together with where you should go for assistance.

Initial terms of the arrangement
In terms of the Direct Debit Request made between us and signed by you, we undertake to periodically debit your nominated account for the agreed amount and term set out in the above schedule.

Drawing arrangements
The first drawing under this Direct Debit arrangement will occur on the nominated date above. Any drawing due on a non-business day will be debited to your account on the next business day following the scheduled drawing date. We will give you at least 7 days notice in writing when changes to the initial terms of the arrangement are made. This notice will include the new amount, frequency, next drawing date and any other changes to the initial terms. The agreement shall continue as per the Term listed above. At the end of the term we may continue to debit the account on a debit by debit basis unless notified in writing that you do not wish for this to occur.

Your rights
Changes to the arrangement
If you want to make changes to the drawing arrangements, these must be clearly outlined in writing and sent promptly to our client. Changes may include deferring a drawing, altering the schedule, stopping an individual debit, suspending the DDR or cancelling the DDR completely.

You should direct all enquiries first to our client and then to us, rather than to your financial institution. These should be made at least 7 working days prior to the next scheduled drawing date. All communication should include your full name and/or company name, the BSB/Account number we are debiting and return contact details. All personal customer information held by us will be kept confidential except information provided to our financial institution to initiate the drawing to your nominated account.

If you believe a drawing has been initiated incorrectly, we encourage you to take the matter up directly with our client or us by lodging your concern in writing direct to our office. You will receive a refund of the drawing amount if we cannot substantiate the reason for the drawing.

Your commitment to us
It is your responsibility to ensure that:
– your nominated account can accept direct debits (your financial institution can confirm this); and
– that on the drawing date there is sufficient cleared funds in the nominated account; and
– you advise us if the nominated account is transferred or closed.
If your drawing is returned or dishonoured by your financial institution, we will schedule your account to be re-drawn with the dishonoured amount on your next scheduled payment in addition to a dishonour fee as listed above which will be drawn together with any other due payments. Any transaction fees payable by us in respect of the above will be added to this debit. Should you cancel the Direct Debit Request (DDR), instruct your bank not to make payment or more than two (2) consecutive payments are dishonoured we may cancel this agreement and the remaining scheduled amount plus all penalty charges will be due and payable.